Yemi-Esan Receives ISO 9001:2015 Certificate for OHCSF
Head of Civil Service of the Federation (HoCSF), Dr Folasade Yemi-Esan, has received the ISO 9001:2015 Quality Management System (QMS) certificate.
This connotes that the Office of the Head of Civil Service of the Federation (OHCSF) has fulfilled all requirements of the International Organisation for Standardisation (ISO), necessitating the award by the International Independent Certification Authority, MSECB, Canada.
The Managing Director, Digital Jewels Africa, Mrs Adedoyin Odunfa, facilitators of the processes for the certification, presented the certificate to Yemi-Esan in Abuja, on Monday.
In her speech after collecting the certificate, the HoCSF urged the management and staff of her office to ensure a continuous improvement in QMS in their delivery of services.
Dr. Yemi-Esan, stated that compliance with the ISO 9001:2015 means that standards are maintained throughout the three-year certification cycle, “since certification is not an end in itself, but the means to achieve continuous service quality improvement”.
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The Head of Service expressed delight that the OHCSF is the first and only core MDA to achieve this feat of getting ISO certified within the public sector.
She opined that the certification of the OHCSF’s work processes empowers it to continuously provide quality, innovative, efficient and people-centred services in accordance with International Standards and Recommended Practices (SRPs).
While urging staff in the OHCSF to take full advantage of the Certification in the realisation of its vision and mission of transforming into a world-class Service, the HoCSF encouraged other MDAs to take a cue, so as to move the Service to the expected height.
Mrs Odunfa explained that ISO 9001 standards aim to develop a veritable systematic QMS in an organisation, adding that this involves streamlining, standardizing and optimizing key processes to consistently meet customer/stakeholder requirements for enhanced satisfaction.
This aligns with an organisation’s purpose and strategic direction, she stated.
She, however, cautioned that attaining the accreditation status is just the beginning of a continuous improvement journey anchored on a quality-oriented culture, stressing that this will be monitored by MSECB, through annual audits.
By PRNigeria
