Why Nigeria Customs Revamped its E-Auction Platform – Spokesperson

Why Nigeria Customs Revamped its E-Auction Platform – Spokesperson

1. In pursuit of its commitment to continuous improvement, the Nigeria Customs Service (NCS) unveils its revamped e-auction platform on Tuesday, 16 January 2024.

This strategic move aligns with the guidelines outlined in the newly enacted
Nigeria Customs Service Act, 2023, showcasing the agency’s dedication to
efficiency and fairness.

2. The new platform, accessible at https://auction.nigeriatradehub.gov.ng, is
an upgraded version of the previous portal designed to provide Nigerians with an
equal opportunity to participate.

3. Since its relaunch, the platform has recorded impressive results, including:
• 1137 number of bids
• 1099 registered applicants
• 652 successfully paid administration fee
• 100 vehicles uploaded on the window
• 86 vehicles bided and won

4. The NCS emphasizes that successful bidders should promptly download
their winning certificates through the provided link in the confirmation email.
Subsequently, winners are required to present the certificate where the goods are
domiciled, and the clearance process is expected to be done within seven days.

5. It is also pertinent to note that the auctions are periodic and open every
Tuesday from 12 noon to 6 pm, providing the public with regular opportunities to
select and bid for desired items.

6. For comprehensive details and guidelines on the e-auction process, interested participants are encouraged to visit the NCS website at www.customs.gov.ng. Any concerns or complaints can be directed to the NCS Helpdesk at 07037891156, operational from Mondays to Fridays from 9:00 AM to 5:00 PM.

7. While we acknowledge occasional glitches reported by participants, potentially attributed to high traffic, our dedicated technical team is actively addressing the situation. We assure the public that initial issues will be swiftly resolved to ensure a seamless experience in all subsequent exercises.

8. The NCS remains committed to transparency, accessibility, and public engagement through its revamped e-auction platform, fostering a fair and efficient process for the disposal of seized and overtime goods.

ABDULLAHI MAIWADA
Chief Superintendent of Customs
National Public Relations Officer
For: Comptroller General of Customs
19 January 2024