Customs Launches Nationwide Integrity Survey to Assess Corruption, Transparency
The Nigeria Customs Service (NCS) has commenced a nationwide integrity perception survey to assess the experiences and views of its officers and stakeholders on corruption, transparency and integrity within the Service.
The 2026 Customs Integrity Perception Survey, approved by the Comptroller-General of Customs, Bashir Adeniyi, is being conducted in collaboration with the World Customs Organisation (WCO) under its Anti-Corruption and Integrity Promotion Programme.
The exercise commenced on Monday, September 28, and is scheduled to run until October 9, 2026.
According to the NCS, the survey is designed to obtain candid feedback from officers and stakeholders on integrity and anti-corruption issues while identifying areas requiring improvement in its operations.
A directive issued to Customs Public Relations Officers said the exercise would provide the Service with a clearer understanding of the perceptions, experiences and views of its personnel and stakeholders regarding transparency, integrity and anti-corruption measures.
The directive, issued through the Federal Operations Unit, Zone B, Kaduna, described the survey as an important institutional exercise aimed at strengthening the NCS’s integrity mechanisms, improving operational processes and supporting continuous institutional development.
Zone B comprises Kaduna, Katsina, Kano, Jigawa, Sokoto, Kebbi and Kwara states.
The Service said participation in the survey would be anonymous and urged officers and stakeholders to provide honest responses based on their experiences.
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Customs personnel are expected to participate through a dedicated online survey platform, while eligible stakeholders will access a separate platform using one-time passwords (OTPs) provided through Customs Public Relations Units.
The NCS disclosed that 5,000 OTPs had been generated for the stakeholder component of the exercise.
The targeted stakeholders include licensed customs agents, importers, exporters, bonded warehouse and terminal operators, shipping lines and airline operators, free trade zone operators, excise traders and transporters.
The Service directed Command PROs to ensure proper management and distribution of the OTPs to eligible participants, while working with Customs Area Controllers and relevant operational units to mobilise stakeholders throughout the survey period.
The PROs were also instructed to use established communication channels and stakeholder engagement platforms to sensitise participants about the exercise, particularly its anonymous nature and its objective of obtaining genuine views on integrity and anti-corruption within the Service.
The NCS described the survey as a service-wide integrity and institutional improvement initiative, stressing that broad participation would help ensure that the findings reflected the experiences of officers and stakeholders across its various operational environments.
The Service said the outcome of the exercise would provide valuable feedback for improving its operations, strengthening integrity mechanisms and reinforcing public confidence in the Customs Service.
It also urged officers and eligible stakeholders to complete the survey before the October 9 deadline.
By PRNigeria
