NIS Enhances Passport Tracking System with ‘Notification’ Alert
The Nigeria Immigration Service (NIS) has upgraded its passport tracking system with a new feature designed to notify applicants when their passports are ready for collection.
The Service said the update, tagged “Passport Produced,” provides clearer information on the status of passport applications, indicating whether a passport is available for physical pickup or awaiting courier delivery.
In a statement shared on its official X (formerly Twitter) account on Thursday, the NIS explained that the enhancement was introduced to improve transparency, keep applicants better informed about processing timelines, and boost overall service efficiency.
“The new addition, tagged ‘PRODUCED (PASSPORT PRODUCED, READY FOR COLLECTION),’ includes a feature informing applicants when their passports are ready for collection,” the statement read.
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“This update enhances the existing tracking system and helps applicants stay informed about timelines for passports produced and awaiting collection (for physical collection) or produced but not delivered (for courier delivery). Nigeria Immigration Service remains committed to delivering an efficient system that works for all in line with global best practices.”
The update comes amid public concerns over delays in passport processing. Recently, investigative journalist Fisayo Soyombo shared his experience of waiting several months for the renewal of his international passport after making payment through the NIS portal.
Soyombo said he paid N109,700 on July 31, 2025, but continued to receive a “passport pending production” notification, citing network-related challenges.
In response, the NIS clarified that the passport had already been produced and was ready for delivery, adding that delays can sometimes arise due to incomplete applications, security screenings, or technical issues.
The Service also disclosed that more than 1.3 million passports were produced in 2025 alone, noting further that Nigeria’s passport has recently improved its standing on the Henley Passport Index.
By PRNigeria
