Vice-chancellor of the National Open University of Nigeria (NOUN), Prof. Abdalla Uba Adamu, has disclosed that the institution will soon launch a new website aimed at lodging complaints, observations and suggestions directly to him.
Adamu said the aim of the initiative was to enforce service delivery between the university and its clients as well as amongst its staff for mutual progress.
The Vice-chancellor spoke today at the 4th Quarter 2016 NUC Parastatal Servicom committee (PSC) meeting, which held at the university’s headquarters in Abuja.
He said: “The website has two sections and one of the sections will provide an opportunity for our staff to interact with the Vice-chancellor on any complaint. And if we receive a number of similar complain from other staff, we would take action on it.”
Adamu told participants from the over 40 federal universities in the country that the new portal would be used to evaluate complaints regarding operations of NOUN’s 77 Study Centres nationwide, lecturers’ attitudes to their calling, state of infrastructure and any other thing.
While urging the NUC PSC participants to incorporate professors and doctors into Servicom, Adamu bemoaned the way academic staff approach Servicom with disdain.
The Vice-chancellor, therefore, said there was the need for Servicom to devise a way of making the rules favorable to academic staff who, due to the nature of their work, could not be in office by 8 a.m. daily.
The Vice-chancellor, who assured of the full implementation of NOUN’s Service Charter and Complaints Policy, said by the ongoing trailblazing efforts, the university “is more Servicom than Servicom. “
The acting National Coordinator of Servicom in the Presidency, Mrs Nnenna Akajemele, launched the NOUN Service Charter and decorated the VC and other principal officers of the university with the Servicom badge.
Earlier, the Chairman of the NUC PSC, Aliyu I. I., had led members of the committee on a courtesy call on the Vice-chancellor in his office and congratulated him on his appointment.
He also commended the Adamu for his bold action of moving the university from its Lagos temporary office to its permanent headquarters in Abuja.
The NUC Parastatal Servicom committee was inaugurated in 2012 and has 40 federal universities as members. It is making efforts to bring on board state and private universities currently in the pipeline, according to the chairman.
IBRAHIM SHEME
Director, Media & Publicity
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Kidnapped School Children
Yauri FGC Students, Kebbi460 days 10 hours 29 minutes 16 seconds,
Baptist School Students, Kaduna
442 days 12 hours 10 minutes 41 seconds
Tegina Islamiya Pupils, Niger (Freed)
Report By: PRNigeria.com
I got an admission to
open university of Nigeria 3rd of February 2016 to study mathematics as direct entry with D7 in English Language,but Mrs Akinyemi in registry said I can not study Education with D7 in English Language that are should try and get credit in that subject.In that Year I sat for Gce in 2016 my English is D7,i try again in 2017.Now I have hitting it right.Can I still make use of that addimision letter still valid,thank.
My first semester result came out with only 8courses released out of 9 but my ECE 121 was not released and I registered for it and did the exam.please what should I do
Comment:I don’t have money to pay for my fees this semester, is there a way I can combine both the first semester exams with second semester exams and writes them together
Am Davies Muyideen
I kindly, implore the Management of the school to resolve the issue of not able to register for exams, before the portal will be close. Thanks. Looking forward to your quick response.
i am Benson Lanre Emmanuel with matriculation number NOU172004344, a final year student of MSC. INFORMATION TECHNOLOGY in the faculty of SCIENCES of the National Opon University (NOUN).McCARTHY Study Centre Obalende – Lagos. My PROJECT topic was approved, after the completion of my project it was graded by my project Supervisor Dr. Oloyede Ayodele Gsm No. 08033937115, i defended the project at NOUN V.I – LAGOS Study Centre. please i am appealing for my project result to be released so as to enable me graduate this year. thank you for you anticipated corporation
Good morning!!! My name is :AJIBONA RASAK OLAJIDE…. matric no : Nou135214756 …..
Course : ENT & BUS MGT…. and my name is yet to be shortlisted on the graduation list, my results and project is out I really don’t know what is happening.
Please what can I do?
Good evening.
My name is Olaomi kehinde Abosede with matrix no , nou100215222 of faculty of health science, Nursing precisely, from sango Ibadan center. Have registered and done all the courses I’m suppose to do and I don’t have any outstanding courses including project and result is out and I can’t find my name on graduants list. I don’t know what happened.
Please, what can I do? Thanks.
Hello, My name is Okunuga Hafis TAIWO, a PGD Student of Information Technology, matric number nou182022399, Ibadan Study Center. I offered 3 courses last semester, CIT 707 (Good Study Guide), CIT 752(Operating System Concepts) and CIT 703 (Information Technology Software). Of the 3 Courses, I was given a C in GST 707 and others F. I’m bothered about this result, as I know that I couldn’t have failed these courses with my preparedness, even with my good performances at the TMA. That was the second time I wrote CIT 703, the first one wasn’t released. Kindly look into it for me and review. Thank you. I’m bothered, please. CIT 752 (Operating System Concepts and CIT 703 Information Technology and Software.
Good morning.
This is to bring to your notice about a result not published on my portal. i’m a PGD Information technology student awaiting the supplementary graduation list. all result has been finally released and published except the CTI 735(application software & Multimedia). the exam was registered and sat for but to my surprise, it has not been published on the portal. kindly find attached year\exam registration\course registration slip to prove i sat for the exam for the above mentioned course. i am awaiting graduation.kindly advise please. your response would be highly appreciated
please i am appealing for it to be released so as to enable me graduate this year. thank you for you anticipated corporation
Below are my details.
Name: Anthony Egbunike
Programme: PGD Information Technology
Faculty: School of science
Good evening sir. Pls I want to lodge complaint of my Graduate Seminar- EDA823 not been realised/published on my portal. I had lodged the complaint @ adminstrative office but nothing is done .The seminar was done on March,2019. And colleagues that we defended the seminar had see their results. Am a Master student in Science Education department. Matric No-nou182015807. I will be grateful if my complaint is looked into and resolved . Am @ibadan Study Center. Thank you sir/ma
Sir, Good morning. Please my names are: Igben, Oborakpororo Morrison… M.sc, Public Administration. Matric Number Nou 141032377. Course Code: PAD 813. This is to bring to your notice that the recent result just released my theory score was not released on PAD 813, instead the TMA Scores was released. This particular course has been written by me many time and the result was not released. This has affected my graduation since 2015. I am appealing that my result for this course be released so as to enable graduate this year. thanks for your anticipated co-operation
Sir, Good morning. Please my names are: Igben, Oborakpororo Morrison… M.sc, Public Administration. Matric Number Nou 141032377. Course Code: PAD 813. This is to bring to your notice that the recent result just released my theory score was not released on PAD 813, instead the TMA Scores was released. This particular course has been written by me many time and the result was not released. This has affected my graduation since 2015. I am appealing that my result for this course be released so as to enable graduate this year. thanks for your anticipated co-operation. My Contact Number: 07060618982
Hello good day,pls my practicum result is yet to be released. I’ve submitted my logbook three good times yet no result, currently my name didn’t appear in the graduation list due to this.pls help me.
i am a student of PGD INFO TECH at Noun. I have taking all courses at both first and second semester with my project done. I checked my result recently and i discover that i have carry-over in Operations Research CIT756. Now i went to register the course and discover that seven (7) new courses has been introduced. will those courses affect me? or i should go ahead to register only the Operations Research? pls, i need your help urgently
I am a PGD INFO TECH student. i have taking all courses in both first and second semester and have also done my project. i recently checked my result and discover that i have a carry-over in OPERATIONS RESEARCH (CIT756). I went to register the course and discover that seven (7) new courses has been introduced. Now, am i going to register those courses also? or will they not affect my graduation? i need your help pls. NOU174002067.
Good day Sir/Ma,
My name is Nwachukwu Joseph CHIBUNNA, a student of B.A(Ed) Primary Education, matric number nou158464527.
Please, I want to bring to the notice of the school authority that 3 results of my uploaded courses haven’t been released.
They include:
1 Teaching practice II
2 Seminar project and
3 Post teaching practice Evaluation Remediation.
Please Sir/Ma, I would like a necessary action to be taken, to enable me graduate along side my mates.
Thanks in anticipation.
Good Sir/Ma
My name is Nwachukwu Joseph CHIBUNNA, a student of B.A(Ed) Primary Education, matric number nou158464527.
I write to bring to the notice of the school authority, that the results of my 3 uploaded courses haven’t yet been released.
They include:
1. EDU- 336 Post Teaching practice Evaluation/Remediation
2. EDU- 435 Teaching Practice II
3. PED- 423 Seminar in primary Education.
Please Sir/Ma
I would like necessary action to be taken, to enable me graduate alongside my mates.
Thanking you in anticipation.
Good day Sir/Ma
My name is Nwachukwu Joseph CHIBUNNA, matric number nou158464527
I write to complain about my uploaded course which hasn’t been released, the course is EDU 261-Special methods II (Micro teaching and school visits).
I would like necessary action to be taken, to enable me graduate alongside my mates.
Thanks in anticipation
I had a carryover in gst107 and i want to reregister it for exam but i can’t find it to register
Good morning sir my name is Akpoili Augustina with the maric number nou171052319 from Gariki study centre Abuja I registered for GST 203 I cannot find the tma on my learning space Portal but I have been able to do GST 107and 101 please kindly help me I don’t want it as carry over again
Thanks
Good morning sir my name is Akpoili Augustina from National open University Gariki study centre Abuja faculty of Education BA Edu sir please I registered for GST 203 but I cant access the tma on my learning space please Sir do something
Good evening sir/ma
I’m Moses Hussaini Takwa.Msc. public administration.matric.no:nou184031437.course code Buss831 organization behavior and theory which I have wrote many time or semesters and results have not been released .this has affected me only this particular course stop me not to be among graduate list 2018/2019 .I will be glad if my request will give favourable.my phone 07062549941
[email protected]
Good evening sir,please sir my tma 1 and 2 for cit 101 wrote not yet ready till it runs out and the tma 3 for this same course was not posted at all,please sir what can I do,I have done all other tmas it is only this cit that is remaining sir.
Good evening sir,my cit 101 tma1 and 2 wrote not yet ready till it runs out,now the tma 3 is not even posted at all sir,pls sir what is the solution sir,the course is part of my registered courses.
Good day sir.
I am a prospective PGD student of NOUN at the Department of Mass Communication, Osogbo Study Centre. I got my Conditional Admission Letter on Wednesday, February 5, 2020 after which I was directed to forward my Transcript to the National Headquarter of NOUN (School of Post Graduate Studies), Abuja which was did in February through NIPOST because the school don’t forward Transcript as suggested through email but by courier.
Sir, up till date, I’m yet to receive email to continue with my admission and all efforts proved abortive. I’m so overwhelmed with disappointment as I can’t established a reliable communication channel for my complaints until today.
Sadly, there is no concrete avenue to reach you. I am awaiting your quick and favourable response.
Thank you
ASOLO OLUWASEYI EKUNMIDAYO
O8035421117
Osogbo.